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Ordering
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Why are we so cheap?
Cheap equals poor quality?
How can you charge such low prices?
How do I obtain my prescription?
What do I need to place an order with you?
Delivery
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When does the 14 day period start?
How long do I need to wait for my glasses?
Do you ship to APO/FPO addresses or other P.O. Boxes?
Lenses
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What is the detailed information of the lenses?
What about lens coatings and tints?
Support
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What is your refund policy?
What is your guarantee policy?
What about refunds for postage and packing?
What if I entered some information incorrectly?
What if I am not happy with the size of the frame?
Your prescription
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Prescription simple explanation
How to understand the way my prescription (Rx) is written?
My prescription doesn't have anything written for CYL or AXIS or ADD. What should I enter?
What type of lenses I require?
What is my Pupilary distance (PD), how do I obtain it?
What if my PD was measured but there's more than one number?
Payment
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What are the Postage and Packaging costs?
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Other
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Terms & Conditions
Can I just order frames/lenses with no prescription in them?
What do the Frame Measurements mean?
Eyecare Knowledge
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Hypermetropia
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Presbyopia
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