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FAQ

Ordering	More..
Why are we so cheap? Cheap equals poor quality? How can you charge such low prices? How do I obtain my prescription? What do I need to place an order with you?

Delivery	More..
When does the 14 day period start? How long do I need to wait for my glasses? Do you ship to APO/FPO addresses or other P.O. Boxes?

Lenses	More..
What is the detailed information of the lenses? What about lens coatings and tints?

Support	More..
What is your refund policy? What is your guarantee policy? What about refunds for postage and packing? What if I entered some information incorrectly? What if I am not happy with the size of the frame?

Your prescription	More..
Prescription simple explanation How to understand the way my prescription (Rx) is written? My prescription doesn't have anything written for CYL or AXIS or ADD. What should I enter? What type of lenses I require? What is my Pupilary distance (PD), how do I obtain it? What if my PD was measured but there's more than one number?

Payment	More..
What are the Postage and Packaging costs? What are the available methods of payment? Is the Payment page Secure?

Other	More..
Terms & Conditions Can I just order frames/lenses with no prescription in them? What do the Frame Measurements mean?

Eyecare Knowledge	More..
Hypermetropia Astigmatism Presbyopia Spot & Floaters Myopia

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